Privacy Policy
Introduction
Birdies Pro Shop is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We collect personal information to provide our services effectively. The types of information we may collect include:
- Name
- Contact details (phone number, email address, postal address)
- Payment information
- Date of birth
- Information regarding your golf preferences and experiences
We collect this information through various means, including:
- Online forms
- Phone calls
- In-person interactions at our shop
- Email correspondence
- Our website and social media platforms
2. Use of Personal Information
We use your personal information for the following purposes:
- To provide and improve our services
- To process bookings and payments
- To communicate with you regarding your inquiries, bookings, and our services
- To send marketing and promotional materials (with your consent)
- To comply with legal obligations
3. Disclosure of Personal Information
We may disclose your personal information to:
- Our employees and contractors
- Service providers who assist us in our operations (e.g., payment processors, IT service providers)
- Legal and regulatory authorities, if required by law
- Third parties with your consent or as otherwise permitted by law
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include:
- Secure storage systems
- Encryption and secure communication channels
- Regular review and updates of our data security measures
5. Access to and Correction of Personal Information
You have the right to access the personal information we hold about you and to request corrections if necessary. To access or correct your information, please contact us using the details provided below.
6. Marketing Communications
We may send you marketing communications about our products and services. If you prefer not to receive these communications, you can opt-out at any time by contacting us or using the unsubscribe link provided in our emails.
7. Cookies and Website Usage
Our website may use cookies and similar technologies to enhance your browsing experience and collect information about your usage patterns. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:
Birdies Pro Shop Seabrook Golf Club 161 Old Bass Highway Wynyard, TAS, 7325
Telephone: 0487 833 942
Email: proshopbirdies@gmail.com
10. Complaints
If you believe we have breached the APPs or mishandled your personal information, you can make a complaint to us using the contact details above. We will investigate your complaint and respond to you within a reasonable timeframe. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).